Loader

Privacy Policy

Bg Bg
Shape Shape Shape Shape Shape Shape

Privacy Policy
Effective Date: April 1, 2025

At Drinse, we take your privacy seriously. This Privacy Policy outlines how we collect, process, and store your personal data when you use our services. By using Drinse, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information when you use our services:

  • Personal Information: This may include your name, email address, billing information, and other contact details.

  • Usage Data: Information on how you access and use our platform, such as IP addresses, browser types, and device identifiers.

  • Cookies: We use cookies and similar tracking technologies to improve user experience and to analyze the performance of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.

  • To improve and personalize your user experience.

  • To process payments and manage your subscription.

  • To communicate with you, including sending service-related updates and support requests.

  • To comply with legal obligations, such as data protection laws.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: By using our services, you consent to the collection and use of your personal data as described in this policy.

  • Contractual Necessity: To perform the contract we have with you, including providing you access to the services.

  • Legal Obligations: To comply with applicable legal requirements, such as tax and accounting laws.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

5. Sharing Your Information

We may share your personal data with third-party providers to help us deliver our services, such as:

  • Payment Processors: To process your payments.

  • Hosting Providers: We host our infrastructure in Germany and secure it with Cloudflare.

  • Support Services: In case you contact support, your information may be shared with our support team.

  • Other Third Parties: We may share your information when required by law or to protect our rights, property, and safety.

We do not sell your personal information to third parties.

6. Data Protection & Security

We take security seriously and implement technical and organizational measures to protect your data. These measures include:

  • Using SSL encryption (TLS 1.3) for secure communications.

  • Regular security audits to ensure our services are protected from unauthorized access.

  • Our servers are hosted in Germany, and email communications are routed through Switzerland to ensure compliance with European data protection laws.

However, no system can guarantee absolute security. By using our services, you acknowledge that no method of data transmission or storage is completely secure, and we cannot guarantee the security of your data.

7. International Data Transfers

Since Drinse operates internationally, your personal data may be transferred and processed in countries outside your country of residence. These countries may have different data protection laws. However, we will ensure that adequate safeguards are in place to protect your data, such as using the European Commission’s standard contractual clauses or other lawful mechanisms for cross-border data transfers.

8. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we update or correct any inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions.

  • Right to Restriction: You can request that we limit the processing of your data under certain circumstances.

  • Right to Object: You can object to the processing of your data for certain purposes, including direct marketing.

  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us at support@drinse.com.

9. Cookies & Tracking Technologies

Drinse uses cookies and other similar technologies to enhance user experience and analyze our website’s performance. These include:

  • Essential Cookies: Required for the operation of the platform.

  • Performance Cookies: Used to analyze usage patterns and improve services.

  • Targeting Cookies: Used for advertising and tracking purposes.

You can manage cookie preferences or disable cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our platform.

10. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete such information as quickly as possible.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at support@drinse.com.