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Terms of Service

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Terms of Service
Effective Date: April 1, 2025

1. Introduction

Welcome to Drinse! These Terms of Service ("ToS") govern your use of Drinse and all its current and future SaaS products ("Services"). By using our Services, you agree to these terms. If you do not agree, do not use our Services.

2. Eligibility

You must be at least 18 years old or have parental consent to use our Services. By using our Services, you confirm that you comply with all applicable laws.

3. Free Trial & Subscriptions

  • We offer a 5-day free trial with no payment required.

  • The trial period expires automatically; no cancellation is required.

  • Monthly subscriptions can be canceled anytime before the next billing cycle.

  • Annual subscriptions have a minimum contract duration of one year and are non-refundable after the 14-day withdrawal period.

4. Payments & Refund Policy

  • Payments are processed via our accepted payment methods.

  • You have a 14-day withdrawal right from the initial purchase.

  • After the withdrawal period, no refunds will be issued.

  • Subscriptions renew automatically unless canceled before the renewal date.

5. Acceptable Use

You agree to use our Services lawfully. The following activities are strictly prohibited:

  • Engaging in illegal activities under Austrian, EU, German, Swiss, U.S., or international laws.

  • Sending spam or any form of unsolicited communications.

  • Misusing AI-based features or attempting to exploit system vulnerabilities.

6. Intellectual Property & Licensing

  • All software, content, trademarks, and branding associated with Drinse remain the sole property of Drinse.

  • Users may not copy, distribute, resell, or modify our software or services without express written permission.

7. Third-Party Services & Integrations

  • Drinse may integrate third-party services, but we do not guarantee their availability or functionality.

  • We are not responsible for data breaches, downtime, or security issues arising from third-party services.

8. Service Availability & Liability

  • Our Services are provided "as is" and "as available".

  • We reserve the right to modify, suspend, or terminate Services at any time without prior notice and without liability.

  • You are responsible for testing and evaluating the Service through our demo version before purchase.

  • We do not guarantee uninterrupted availability and are not liable for any direct or indirect damages resulting from your use of the Services.

  • The customer is responsible for ensuring adequate security measures on their end.

  • Drinse is not responsible for any data loss, security breaches, or other damages resulting from third-party integrations or misuse of the Services.

9. Security & Infrastructure

  • All HTTPS connections operate via TLS 1.3. Older versions are not supported.

  • Our email servers are hosted in Switzerland.

  • Hosting infrastructure is located in Germany and secured via Cloudflare.

  • Drinse is operated from Austria.

  • Customers are responsible for securing their own accounts, including managing strong passwords and enabling two-factor authentication where applicable.

10. Data Protection & Privacy

  • We comply with GDPR (EU), CCPA (USA), and international data protection regulations.

  • Our Privacy Policy outlines how we collect, process, and store your data.

  • Users are responsible for ensuring their compliance with applicable data protection laws when using our Services.

11. Indemnification (User Responsibility)

  • Users agree to indemnify and hold Drinse harmless from any legal claims, liabilities, damages, or losses that arise from their use of our Services.

  • Drinse is not liable for any regulatory violations, breaches of contract, or misuse of our Services by the user.

12. Force Majeure (Uncontrollable Events)

  • Drinse is not responsible for service interruptions, data loss, or any liabilities due to events beyond our control, such as natural disasters, cyberattacks, or governmental restrictions.

13. Support & Dispute Resolution

  • If you encounter any issues, you must first contact our support team via email before taking any further action.

  • We are not liable for any claims, damages, or disputes arising from the use of our Services.

  • Any legal action against Drinse must be brought in accordance with the laws and jurisdiction set forth in these Terms.

14. Termination

  • We reserve the right to suspend or terminate your account at any time and for any reason without prior notice.

  • Accounts found violating these Terms may be terminated without refund or recourse.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of Austria. Any disputes shall be settled in Austrian courts.

16. Changes to Terms

We may update these ToS at any time. Continued use of our Services implies acceptance of the revised terms.

17. Disclaimer

All content, products, and services provided by Drinse are offered ‘as is’ and without any warranty. Drinse makes no representations or warranties regarding the accuracy or completeness of any content provided.

18. Cookie Policy

Drinse uses cookies and other tracking technologies to improve your experience on our platform. By using our services, you consent to our use of cookies. You can manage or disable cookies through your browser settings. For more details on how we use cookies, please see our separate Cookie Policy.

19. Refund Policy

Drinse offers a 14-day withdrawal right for monthly and yearly subscriptions, but no refunds will be issued after this period. For services covered by a subscription plan, we will not offer refunds or partial payments after the withdrawal period.

20. User Agreement

By using Drinse services, you agree to comply with the terms outlined in this agreement, which governs your use of all Drinse products and services.

21. Data Processing Agreement (DPA)

If we process your personal data on your behalf, we will enter into a separate Data Processing Agreement (DPA) with you as per GDPR guidelines. This agreement will define the obligations and rights of both parties regarding data processing.

22. Accessibility Statement

Drinse is committed to providing an accessible and inclusive platform. We aim to ensure that our services are usable by people with disabilities. If you experience any difficulties, please contact us at support@drinse.com.

23. Security Statement

We implement industry-standard security measures to protect your data and services. This includes encryption, secure data centers, and ongoing security audits. However, no system can guarantee absolute security, and we are not liable for any breaches beyond our control.

24. Affiliate/Referral Terms

Drinse may offer an affiliate or referral program. The terms and conditions of such programs will be provided to participants. Please refer to the Affiliate Terms page for more details.

25. Brand Guidelines

All use of Drinse’s trademarks, logos, or other proprietary content must comply with our brand guidelines. These guidelines will be provided upon request for approved partners or affiliates.

26. Governing Law & Jurisdiction

These Terms are governed by the laws of Austria. Any disputes shall be settled in Austrian courts.